How MyNutriCare courses work

Every course page tells you what you are paying for:

• the full module outline and the tools included;
• who the course is for and how long it takes;
• what to check first, for example if you are pregnant, take medicines or have a health condition;
• the price in New Zealand dollars, with GST included.

Not sure which level to pick? See how the levels work.

You pay once per course at checkout. Your course opens straight away and the link appears in your account. Our refund policy lets you have a full refund within 14 days if you have completed less than 20% of the course and no certificate has been issued.

This promise is voluntary and comes on top of your rights under the Consumer Guarantees Act 1993, which cannot be taken away. If a course is faulty or not as described, tell us and we will put it right.

• Short reading: a few minutes of plain-English text with clear headings.
• Examples: everyday New Zealand situations that show how the advice works in real life, from a weeknight dinner to a school lunchbox.
• Try it now: a prompt that opens the right tool, such as a meal planner or a checklist.
• Quick question: one or two questions to check you have understood the key point.
• When to get help: on sensitive topics, signs that mean you should speak to your GP, LMC midwife, Plunket or Well Child Tamariki Ora nurse, or call Healthline on 0800 611 116.

Everything you enter in a tool saves to your account. Your My Progress page brings it together:

• progress for each course and your final check result;
• charts built from your tracker entries;
• your saved planners, checklists and templates, ready to download as PDFs;
• your certificates.

Tracker and tool entries can include health information, so we ask for your explicit consent before saving them. We handle your information in line with the Privacy Act 2020 and protect health information to the standard of the Health Information Privacy Code 2020. You can export or delete your tool data from My Progress at any time. See our privacy policy.

Each course ends with a final check of 10 multiple-choice questions. Answer at least 7 correctly and you can download a certificate of completion as a PDF. It shows your name, the course title, the modules covered, the date and a verification ID that anyone can check on our site.

Courses run in your web browser on phones, tablets, laptops and desktop computers, with no app to install. Use an up-to-date version of Chrome, Safari, Edge or Firefox and an internet connection. Sign in on any device and you will pick up where you left off.