How MyNutriCare courses work

Every course page tells you what you are paying for:

• the full module outline and the tools included;
• who the course is for and how long it takes;
• what to check first, for example if you are pregnant, take medicines or have a health condition;
• the price in Canadian dollars (CAD).

Any sales tax that applies in your province or territory (GST, HST or PST) is shown at checkout before you pay. Not sure which level to pick? See how the levels work.

You pay once per course at checkout. Your course opens straight away, the link appears in your account and your order confirmation email is your record of the purchase. Keep it, because it includes your order number.

Our refund policy lets you have a full refund within 14 days of purchase if you have completed less than 20% of the course and no certificate has been issued. This promise is in addition to any rights you have under your province's or territory's consumer protection law.

• Short reading: a few minutes of plain-English text with clear headings.
• Examples: everyday Canadian situations that show how the advice works in real life, from the grocery store to the school lunch.
• Try it now: a prompt that opens the right tool, such as a meal planner or a checklist.
• Quick question: one or two questions to check you have understood the key point.
• When to get help: on sensitive topics, signs that mean you should speak to your family doctor or nurse practitioner, midwife or public health nurse, or call your provincial or territorial health line (811 in most provinces).

Everything you enter in a tool saves to your account. Your My Progress page brings it together:

• progress for each course and your final check result;
• charts built from your tracker entries;
• your saved planners, checklists and templates, ready to download as PDFs;
• your certificates.

Tracker and tool entries can include information about your health, which Canadian privacy law treats as sensitive, so we ask for your express consent before saving them. You can export or delete your tool data from My Progress at any time. See our privacy policy.

Each course ends with a final check of 10 multiple-choice questions. Answer at least 7 correctly and you can download a certificate of completion as a PDF. It shows your name, the course title, the modules covered, the date and a verification ID that anyone can check on our site.

Courses run in your web browser on phones, tablets, laptops and desktop computers, with no app to install. Use an up-to-date version of Chrome, Safari, Edge or Firefox and an internet connection. Sign in on any device and you will pick up where you left off.