Questions about our courses

You pay once per course at checkout, in US dollars. Any sales tax that applies in your state is shown before you pay. There is no subscription and nothing renews automatically.

Your access has no time limit. You can go back to the lessons and tools whenever you like. If we ever had to withdraw a course, we would email you first and give you time to download your saved tools and certificate.

Any phone, tablet, laptop or desktop computer with an up-to-date web browser such as Chrome, Safari, Edge or Firefox. There is no app to install. Sign in on any device and you will pick up where you left off.

No. Each purchase is for one person's use with their own account. You are welcome to print tools for your own household, such as a family meal planner.

Use the edition for the country where you live. The US edition follows US guidance, such as the 2025–2030 Dietary Guidelines for Americans and CDC, FDA and AAP advice, uses cups, ounces, pounds and °F, and is priced in US dollars. You can switch edition with the country selector at the top of the page, but courses bought in one edition open in that edition only.

Finish the lessons and answer at least 7 of the 10 final questions correctly. You can then download your certificate as a PDF from the course or from My Progress.

Go back over the lessons and try again. Your certificate is issued as soon as you score 7 or more out of 10.

No. It shows that you completed a general education course. Each certificate has a verification ID that anyone can check on our site, but it is not a license or credential and does not qualify you to give nutrition or health advice.

Yes. You can have a full refund within 14 days of purchase if you have completed less than 20% of the course and no certificate has been issued. Email support@mynutricare.co.uk with your order number. Read the full refund policy.

US federal law does not give a general right to cancel purchases made online, and the FTC's three-day Cooling-Off Rule does not cover online sales. That is why we offer our own refund promise on every course. Any extra rights you have under your state's consumer protection law are not affected.

No. Each course is a one-time payment. There is no membership or automatic renewal, so there is nothing to cancel.

Tracker and tool entries can include information about your health, such as weight, symptoms, sleep, pregnancy or mood. We treat them as consumer health data: we save them only with your express consent, use them only to show you your tools, charts and PDFs, and never sell them, use them for targeted advertising or share them with advertising tools.

HIPAA applies to health plans, most health care providers and the businesses that work for them. MyNutriCare is an education company, not a health care provider, so HIPAA generally does not cover our courses. We protect your tool entries under our own privacy policy, which includes a consumer health data notice for state laws such as Washington's My Health My Data Act.

Yes. On your My Progress page you can export your data or delete your saved tool entries and course progress at any time. To close your account completely, email support@mynutricare.co.uk. Our privacy policy explains what we keep and for how long.

No. They are general education about healthy habits, based on US public health guidance. They do not diagnose or treat any condition and are not individualized nutrition counseling. If you have a health condition, are pregnant or take medicines, talk to your doctor, OB-GYN or midwife, pharmacist or another health care provider before making changes.

Our weight courses are general education and are not written as a plan for people taking weight-loss medicines such as semaglutide or tirzepatide. They do not replace advice from the clinician who prescribes your medicine, so talk to them before changing how much you eat or how you exercise.

Dr Aqsa Mukhtiar, PhD in Nutrition, writes the courses and reviews the nutrition content. Courses on topics outside her specialist area, such as menopause hormone therapy, mood or sleep problems, are written as general education from official information and tell you when to see a qualified professional.

No. Our courses and accounts are for adults aged 18 and over. Many courses are written for parents and caregivers of babies and children.