Questions about our courses

You pay once per course at checkout, in pounds. Prices include any VAT that applies. There is no subscription and nothing renews automatically.

Your access has no time limit. You can go back to the lessons and tools whenever you like. If we ever had to withdraw a course, we would email you first and give you time to download your saved tools and certificate.

Any phone, tablet, laptop or desktop computer with an up-to-date web browser such as Chrome, Safari, Edge or Firefox. There is no app to install. Sign in on any device and you will pick up where you left off.

No. Each purchase is for one person's use with their own account. You are welcome to print tools for your own household, such as a family meal planner.

Use the edition for the country where you live. The UK edition follows UK guidance, such as the Eatwell Guide and NHS advice, and is priced in pounds. Other editions follow their own national guidance, prices and consumer law. You can switch edition with the country selector at the top of the page, but courses bought in one edition open in that edition only.

Finish the lessons and answer at least 7 of the 10 final questions correctly. You can then download your certificate as a PDF from the course or from My Progress.

Go back over the lessons and try again. Your certificate is issued as soon as you score 7 or more out of 10.

No. It shows that you completed a general education course. Each certificate has a verification ID that anyone can check on our site, but it does not qualify you to give nutrition or health advice.

Yes. You can have a full refund within 14 days of purchase if you have completed less than 20% of the course and no certificate has been issued. Email support@mynutricare.co.uk with your order number. Read the full refund policy.

UK law gives you 14 days to cancel most online purchases, but for digital content that right ends once access starts, if you have agreed to this at checkout. We ask so that your course can open straight away. Our refund policy still offers a full refund within 14 days if you have completed less than 20% of the course and no certificate has been issued, and your rights if a course is faulty are not affected.

Tracker and tool entries can include information about your health, such as weight, symptoms, sleep or pregnancy, so under UK GDPR we treat them as special category data. We only save them with your explicit consent, use them only to show you your tools, charts and PDFs, and never sell them or use them for advertising.

Yes. On your My Progress page you can export your data or delete your saved tool entries and course progress at any time. To close your account completely, email support@mynutricare.co.uk. Our privacy policy explains what we keep and for how long.

No. They are general education about healthy habits, based on UK public health guidance. They do not diagnose or treat any condition. If you have a health condition, are pregnant or take medicines, speak to your GP, midwife, pharmacist or another health professional before making changes.

Dr Aqsa Mukhtiar, PhD in Nutrition, writes the courses and reviews the nutrition content. Courses on topics outside her specialist area, such as HRT, mood or sleep problems, are written as general education from NHS and NICE information and tell you when to see a qualified professional.

No. Our courses and accounts are for adults aged 18 and over. Many courses are written for parents and carers of babies and children.